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Transfer of ashes

When someone passes away far from their loved ones, the arrangements for the transfer of ashes can be complicated and impact our grieving process. That’s why at Stelae, we offer this service to provide peace of mind to families during these difficult times.

Traslados

Transfers Contact

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The personal data provided will be processed by ELYSIUS EUROPA, SL (STELAE), as the data controller. The purpose of the collection and processing of your data is to provide you with the contracted service, and if you authorise it, to send you commercial information. The legitimacy of the processing is based on your consent and the execution of the contract.

The personal data provided will not be transferred to third parties except in cases where there is a legal obligation, and may be communicated to other companies of ELYSIUS EUROPA, S.L. for internal administrative purposes or to suppliers necessary for the provision of the contracted service. The data provided will be kept for as long as the commercial relationship is maintained, and in any case for the years necessary to comply with legal obligations.

You may exercise your rights of access, rectification, limitation of processing, deletion, cancellation, portability and opposition to the processing of your personal data by sending your request to STELAE C/ Saragossa, 6 08830 Sant Boi de Llobregat or by e-mail to protecciondatos@stelaeservices.com.

You can consult additional and detailed information on Data Protection in our Privacy Policy.

Price of ashes transfer

The cost of transferring ashes to another country or city may vary depending on the distance and even the necessary procedures to carry out the transport. Consult Stelae to find out the price of your loved one’s ashes transfer—a comprehensive and high-quality service so you don’t have to worry about these arrangements or unexpected costs.

Requirements for the transfer of ashes

What are the requirements for transferring a loved one's ashes? This will depend on whether the transfer is national or international, as well as other factors. However, the legislation outlines how this transfer must be carried out and what documents are required.

Death certificates

Literal death certificates

For the national and international transfer of ashes, it is necessary to provide the national and multilingual literal death certificate issued by the Civil Registry.

Certificado de cremación

Cremation certificate

The cremation certificate is another necessary document for any type of management with the ashes and/or transfer of any kind, and it is issued by the funeral home that carried out the cremation.

Identification documents

Identification documentation

The legislation on the transport of human ashes by plane states that they must be properly identified. Therefore, in addition to the corresponding documentation, it is advisable to check if there are any special requirements for the transfer of ashes by plane with the specific airline.

Special urns

Special urns

For the transfer of ashes by plane, urns made of metal or containing metal decorations are not allowed.

Additionally, due to their weak resistance, urns made of biodegradable materials are not recommended, as they may get damaged during transport.

Transport permit

Transport permit

In general, no health permit is required for the transfer of ashes, but this will depend on the destination country, as well as the policies of each airline.

For example, Air Europa allows the transfer of ashes, as long as the urn fits under the seat or in the overhead compartment. On the other hand, Iberia allows it as hand luggage, provided that an appropriate funeral urn is used, properly covered and concealed, and with breakage-proof packaging.

Specific regulations

Specific regulations according to the destination

In some countries, a permit for the transfer of ashes may be required. It is the destination country that determines this and other requirements.

Consulate or embassy

Consulate or embassy

When a loved one passes away outside of Spain, it is recommended to contact the embassy or consulate to expedite the procedures with the funeral home. However, the cost of transferring ashes must be covered by the family, unless they have a life insurance policy or similar.

At Stelae, we offer an ashes transfer service with the best value for money, taking care of all the necessary procedures, regardless of the origin and destination.